Shipping policy

Where we ship
We ship within the United States, from Virginia.

Processing time
Orders ship within 5 business days. Each piece is hand-packed with care, so please allow a little extra time during the holiday season.

Shipping cost
Shipping is calculated at checkout by USPS from your order's weight and your address. Choose Ground Advantage (most affordable) or Priority Mail (faster).

Arrived broken?
Every piece is hand-painted ceramic, and we pack each one carefully. If something arrives broken, email us within 7 days of delivery with a photo of the damaged piece and its box. We'll refund the broken piece in full, with no need to send it back.

Questions?
Contact us anytime through the Contact page.