PRIVACY POLICY
Privacy Policy
Last Updated: August 23, 2026
Jaffra respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
1. Information We Collect
Depending on how you interact with Jaffra, we may collect the following information.
Information You Provide
When you place an order, contact us, create an account, or subscribe to communications, we may collect:
- Name.
- Email address.
- Phone number.
- Billing address.
- Shipping address.
- Order information.
- Products purchased.
- Customer service communications.
- Information you voluntarily provide to us.
Payment Information
When you make a purchase, payment information may be processed by Shopify and/or third-party payment processors.
We may receive information necessary to confirm and fulfill your order, but payment card information may be processed directly by the applicable payment provider.
Automatically Collected Information
When you visit our website, certain technical information may be automatically collected, including:
- IP address.
- Browser type.
- Device type.
- Operating system.
- Pages viewed.
- Referring website.
- General website interaction information.
2. How We Use Your Information
We may use personal information to:
- Process and fulfill orders.
- Process payments.
- Ship products.
- Provide customer service.
- Process returns and refunds.
- Communicate with you regarding your order.
- Respond to questions and requests.
- Maintain website security.
- Prevent fraud.
- Improve our products and website.
- Maintain business records.
- Comply with applicable legal obligations.
3. Marketing Communications
Jaffra may collect your email address when you voluntarily subscribe to our newsletter or marketing communications.
If you subscribe to our marketing communications, we may use your email address to send information about products, promotions, offers, and other Jaffra-related updates.
You can unsubscribe from marketing emails by using the unsubscribe link included in the applicable communication.
At the time of this policy, Jaffra does not currently use Google Analytics, Meta Pixel, Klaviyo, or SMS marketing, based on the information provided to us.
If we introduce additional tracking, advertising, analytics, or marketing technologies, we may update this Privacy Policy and provide any notices or choices required by applicable law.
4. Cookies
Our website may use cookies and similar technologies necessary for:
- Website functionality.
- Shopping cart functionality.
- Checkout.
- Security.
- Preferences.
- Website performance.
Third-party services integrated with our website may also use cookies or similar technologies.
Your browser may allow you to control or disable certain cookies. Disabling certain cookies may affect website functionality.
5. Shopify
Jaffra's online store is powered by Shopify.
Shopify may process personal information in connection with operating our online store, checkout, payments, security, and other services.
Information may also be processed by other service providers that help us operate our business.
6. How We Share Information
We may share personal information with service providers when reasonably necessary to operate our business, including providers involved in:
- E-commerce and website operation.
- Payment processing.
- Shipping and delivery.
- Fraud prevention.
- Customer service.
- Website security.
- Technical support.
- Legal and regulatory compliance.
We may also disclose information where required by law, legal process, court order, or governmental request.
7. Sale of Personal Information
Based on our current business practices, Jaffra does not sell personal information for monetary consideration.
We also do not currently use the advertising and analytics services identified above as being unavailable to us at the time this policy was prepared.
If our data practices materially change, we will update this Privacy Policy and provide any disclosures or opt-out rights required by applicable law.
8. Data Retention
We retain personal information for as long as reasonably necessary for legitimate business purposes, including:
- Processing transactions.
- Maintaining order records.
- Accounting and tax requirements.
- Resolving disputes.
- Preventing fraud.
- Complying with legal obligations.
When personal information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal requirements.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Therefore, we cannot guarantee absolute security.
10. Children's Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us at support@jaffra.store.
11. Your Privacy Rights
Depending on where you live and which privacy laws apply to you, you may have rights regarding your personal information, including:
- The right to request access to certain personal information.
- The right to request correction of inaccurate information.
- The right to request deletion of certain information.
- The right to request information about our collection and use of personal information.
- The right to opt out of certain data practices where applicable.
- The right to receive equal treatment for exercising applicable privacy rights.
These rights may be subject to legal exceptions and limitations.
12. California Privacy Rights
Certain California privacy laws, including the California Consumer Privacy Act as amended, apply only to businesses meeting specific statutory criteria.
If Jaffra is subject to those requirements, California residents may have applicable rights concerning their personal information, including rights to know, delete, correct, opt out of certain sales or sharing, and limit certain uses of sensitive personal information.
Requests may be submitted by contacting:
We may need to verify your identity before processing certain requests.
If a particular privacy law does not apply to Jaffra, we are not required to provide rights that the law does not require.
13. Third-Party Websites
Our website may contain links to websites operated by third parties.
Jaffra is not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- Changes to our business.
- Changes to our website.
- Changes to our data practices.
- Changes in applicable law.
- New technologies or services.
When we make changes, we will update the "Last Updated" date at the top of this policy.
15. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy request, contact us:
Jaffra
Alexandria, Virginia, USA
Email: support@jaffra.store
Phone: +1 (571) 599-6374
Hours: Monday–Saturday, 9:00 AM–6:00 PM EST